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Post by stan58 on Jan 7, 2023 15:10:48 GMT -5
I have a license for liberty basic pro 4.5.1 and wish to re-install it onto my new PC. I have tried to download it from the website but it does not accept my registration details (name and license details) and just shows it on my pc as an unregistered version. Is there any way I can install it on my new pc?
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Post by davidnz on Jan 7, 2023 16:08:24 GMT -5
Hi there,
I think you might find that the version downloaded from the web site is the standard edition so you need to use the download link for the professional version provided in the email to you at the time of purchase.
Hope that helps.
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Post by petermat on Jan 12, 2023 23:56:16 GMT -5
I have a similar problem. Trying to move registered basic 4.5.1 to a replacement pc. Only key I can find is for the first version I bought. Have I screwed myself by not having a record of the upgrade?
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Post by Carl Gundel on Jan 13, 2023 7:46:05 GMT -5
Guys, send me an email to carlg@libertybasic.com with your full name, the email you used when you purchased and I will look up your registration information and resend it to you.
-Carl
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Post by petermat on Jan 13, 2023 13:48:45 GMT -5
Have done - thanks for your trouble
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Post by stan58 on Jan 15, 2023 7:16:04 GMT -5
Thanks for your reply, I have a hard copy of my licence but my email address has changed from virginmedia.com to my present one sgkeeling@gmail.com your internal code was 4538r3w1jf498u, hope this information is sufficient.
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Post by Rod on Jan 15, 2023 7:31:03 GMT -5
Stan, have you checked the forum messages? I sent you details of how to get hold of the pro download. Did you use that download link? If so your hard copy reg code should do the job.
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